Can I change the language?
Why don't I see prices?
Where can I login?
I forgot my password
How do I register for a wholesale account?
Are the wholesale prices with or without VAT?
When I submit a 'Draft order' do I need to make a payment?
I'm ordering outside of EU, do I pay taxes?
I'm ordering from the UK will I need to pay import taxes?
Do you deliver worldwide?
We support English, French, German & Spanish languages.
Go to top of the left corner and use the drop down to select your language.
Please go to login page and select the link 'Forgot your password?'.
Second step you enter your email and a password reset email will be sent to you.
You need to click this link to register for an account. Once your account has been verified you will be sent an invite email where you set your password.
See our How to order page for more info.
Our wholesale prices do not include any VAT and in most scenarios within the EU we wouldn't include VAT on top of wholesale prices.
No. A payment is made only after we review your order and add any shipping costs or applicable taxes. We will then send you an invoice which needs to be paid.
This is dictated by your customs in your country at the port of entry. Most countries outside of the EU will need to pay customs duty tax.
Yes. Since leaving the European Union the UK customs will charge import tax on all items.
Yes we do. We can handle and deliver to most parts of the world however see Stockist page for contacts in Greece, Italy, Portugal and Spain.
For Spain, Holland and Germany please contact: firstname.lastname@example.org
Shipping to Réunion Island carries a very high cost, please contact: email@example.com
We offer the highest margins on the market, securing a great deal for everyone.
Once paid, your order is shipped within 24 hours. Choose express delivery and your order will be with you within the week.
Our collections are ethically handcrafted, using artisan methods.